Apple Store The Apple Store Consumer Review
I can't say enough good things about The Apple Store (every one I have been to). Besides amazing decor and helpful sales people, the FREE genius bar is wonderful. First, you make an appointment on-line from home, then just show up with your computer, iPhone, iPod or whatever. They know... More... (Computers, Software, Hardware)
One bad experience at Best Buy and I have never shopped there again. There are so many other places that offer the same merchandise at similar prices and DECENT customer service.
I purchased a dishwasher, paid for delivery, set-up and removal of old one. I took a day off work, waited all day, called about 10 times (they always had an excuse) and they never showed up. So I went back to the store for a refund and got a lot of lies from the customer service people. They said I PERSONALLY returned the dishwasher to the warehouse, which of course, I didn't. They reluctantly gave the refund, but it was not a nice transition, not to mention the money lost by taking off work. I will never darken their door again. (No Customer Service)
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I purchased a dishwasher, paid for delivery, set-up and removal of old one. I took a day off work, waited all day, called about 10 times (they always had an excuse) and they never showed up. So I went back to the store for a refund and got a lot of lies from the customer service people. They said I PERSONALLY returned the dishwasher to the warehouse, which of course, I didn't. They reluctantly gave the refund, but it was not a nice transition, not to mention the money lost by taking off work. I will never darken their door again.
(No Customer Service)