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windego says: (3 months ago)
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AMEX just informed me that even if you close your account, there will be rate increases on balances in November!! Here's part of the email response I received about the rate increases and closing my account:

would like to inform you that the Annual Percentage Rate (APRs) will be revised with effect from November 2009. Therefore, you will be assessed with the new APRs if there is a balance on your closed account.

If you wish to cancel your Card, you may call the number on the back of your Card (24 hours/7 days) or write an email to us requesting a cancellation.

Alternately, you may send us a written communication requesting to cancel your account at the address mentioned below:

American Express
P.O. Box 981535
El Paso, TX 79998

Once we receive a formal notification from you authorizing us to cancel your account, we will proceed accordingly.

I wish to assure you that you are a Valued Cardmember and we are sensitive to your concerns.

Additionally, we assure you of our best attention at all times.
(American Express raises interest rate)


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