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walterwalter says: (6 months ago)
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I purchased a Craftsman 650 series mower in 2007. Less than one year later after only five cuts it had to be repaired - the spark plugs had to be replaced. Exactly one year after this, May 2009, after being used again for five cuts, the mower again will not start. After confirming that the mower was repaired I showed up at Sears to pick it up and they brought out someone else's mower. Now told it would be ready 6/6/09, I am not holding my breath. After I returned from Sears the day they DID NOT have the mower I called Sears customer service department - ho hum - sorry you're not happy...I still don't have the mower. Sue, I hope you returned the mower because in month my warranty is up and now it will break again. $360 (not counting the last repair bill) thrown away. Sears has really lost it.
(Lawn Mower)


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