vikigal's profile
vikigal's Reviews
Subscribe:
-
Good Service
Charter Internet Consumer Review
I have had Charter Internet for a number of years now. We were among the early subscribers for high speed internet in the Black Mountain,NC area. We now live in east TN and have had the service here for two years. In fact, we have satellite t.v. but Charter Internet because it... More...
(Cable TV, Phone, Internet) -
Really, Really BAD Customer Service
Westinghouse Consumer Complaint
I purchased a Westinghouse LCM-19w4 in early Dec. 2007. I loved it until March when it quit working. I contacted Westinghouse by email through the Westinghouse Digital website using another computer. I got no response for well over a week. The response told me to contact... More...
(Electronics)
vikigal's Comments
0 I do get on the internet and post happy experiences. In the past I have praised Amtrak, Charter customer service and other things. In fact when I purchased this monitor I posted several positive comments on a couple of different sites because it worked so beautifully with my Linux/Ubuntu system. I was lavish in my praise of this product in particular.
And, yes to have praised it only to be let down when it died followed by being betrayed by the customer service makes it worse.
It is now July 26, 2008, and Westinghouse has had my monitor since May 14, 2008, After making 9 phone calls and being promised 3 times to be called back by someone this is still no word on when I will get the replacement I was promised.
(Really, Really BAD Customer Service)
And, yes to have praised it only to be let down when it died followed by being betrayed by the customer service makes it worse.
It is now July 26, 2008, and Westinghouse has had my monitor since May 14, 2008, After making 9 phone calls and being promised 3 times to be called back by someone this is still no word on when I will get the replacement I was promised.
(Really, Really BAD Customer Service)
0 I, too, jumped through hoops for Westinghouse customer service. I bought a similar product, a 19 in. monitor, that died within the warranty period. I received my RMA, gathered up the paperwork required, paid for shipping it back and received nothing. The monitor has been in Westinghouse posession for almost two months now and I can find out nothing.
I have never encountered any thing like what Westinghouse calls customer service in my long lifetime. They really do take it to another level.
Nothing will ever induce me to buy a westinghouse product ever again.
(Westinghouse)
I have never encountered any thing like what Westinghouse calls customer service in my long lifetime. They really do take it to another level.
Nothing will ever induce me to buy a westinghouse product ever again.
(Westinghouse)
vikigal's Messages
vikigal hasn't received any messages yet.
Activity
Click here to add this free widget to your website or blog!
[Top]
StumbleUpon
del.icio.us
Google
Furl
Netscape
Spurl
Technorati
YahooMyWeb
Digg
Facebook
Ma.gnolia
sk*rt
NewsVine
Reddit
Slashdot
Windows Live
Never again will I buy a Westinghouse product.
(Really, Really BAD Customer Service)