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tylerdaddy says: (7 years ago)
I had to cancel a rental that was paid in full. The contract allowed for no penalty that far out from the rental date. The Owner did not have the money to refund it because he did not have another rental. Not my problem, it was in the contract. Scam after scam so I filed with my HomeAway insurance policy because it was a wrongly held deposit. That has been months, they are working with the Owner they say - My policy was for insurance not a mediator? Now it has gone for review by the head of that department and that has been a month. I believe that this insurance is a scam and because they are in Austin, Texas, one can file a small claims case for little money. BTW the money owed me is almost 3000 Sterling?

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