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truchoc8 says: (7 years ago)
 +1
I purchased a Samsung washer from Sears on 4/21/17 and it has not worked properly since I purchased it. I learned later the model I purchased was 2 years old and had a recall which Sears did not inform me of at time of purchase. I had a RUDE repairman come to my home on 6/24/17 to service the unit. While at my home he abruptly states he cannot service the unit because “it’s no longer under the standard Sears warranty” and I would have to call Samsung. I received 3 hours of the run-around from Sears service departments in the USA and Philippines with no resolve. I WILL NEVER PURCHASE ANOTHER APPLIANCE FROM SEARS!! I will encourage anyone that will listen never to buy from Sears online nor in stores.
(Direct phone number for Sears complaints)


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