trivera says: (10 years ago)

 0

I am currently fighting for my refund for a return that I made I was told it would be 5 to 7 days once they received the items back we'll it's day number eight and stir no refund well I called the customer service number and spoke to two different people and both said the policy was 5to7 days so I then asked to speak to a supervisor when supervisor by the name of Gabriel told me that the return policy is 1to2 weeks I asked where can I find this on beyond the rack website she said under terms well I read the term section on the website needless to say it was not there so I called back and another customer service representative told me 5to7 days so she transferred me back to Gabriel make along story short Gabriel sent me an e-mail stating her 1to2 week policy which had nothing to do with beyond the rack she also started that the customer service people that work in the call center are pretty new buckshot she knows it and I do to I received also in the email her confirming that they have received their merchandise back so where is my refund where is the confirmation from the warehouse that they received the merchandise back beyond the rack has no return policy they do what they want I tried finding the corporate office number but the number only led me to the customer service number what kind of business is this
(Beyond the rack customer service)