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tonyat says: (5 months ago)
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I am a previous home depot employee, the problem you are having seems to be simple. Yes the ID Tags giving the tree ginus and species is still on the tree but the part that the return cashier (which i was) is on the bucket in which the tree was in. However the return cashier should have been able to paged a garden associate to obtain the correct skew. Then she would have had to use the skew to obtain the bar code (this is what was on your credit card purchase) unfortunatlly their program dont distinguish between the two. I come from a small town and the home depot would go out of their way to satisfy the customer. However we had some sorry managers that did not give a crap for the employees and would do stupid illegal stuff like make us work to twelve at night (to stock) and then come in at six in the morning to work again. I am now a math teacher.
(Home Depot - Failing Organization)


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