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tomobrienthethird says: (5 years ago)
Update 12/20/13

My experience with Airsplat started off pretty poorly, but I have to say they have gone out of their way in terms of customer service. I can't promise you that your order/delivery process will go smoothly, but I can promise you that if you reach out to them they will treat you right in the end, and do their best to right any mistakes they have made. So, I've upgraded my review to reflect my total experience with AirSplat. It's hard to give them a good grade for the Shipping Process, because I'd be lying if I said there weren't some big problems there, but I can give them an A+ for effort and good intentions. I can also give them an A+ for customer service. My messed up order ended up costing them a lot of time and money, and they made things right by me.

So, my former review no longer holds up to my experience. I even recommended them to a friend tonight at a Christmas party.
(Unless something changes they'll never get my business again!)

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