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mgriz says: (2 years ago)
I had the same thing happened with DirecTV. When I started the service they enticed me with $400 gift card for Triple Play promotion and they never honored the deal and never sent the VIsa Reward card. I went online at least 3 times, on call with CUstomer Care, Reward Deprtment and Customer Loyalty Group and they said they cannot help me and every time they give different answers. Then when i tried to cancel the service, they told me that thre will be early termination fee and if not paid, it will be pursued by their collection agancy. I am not sure how to resolve this. Hve you gottne any results?

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