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taylor7040 says: (7 years ago)
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Hey, James2018. I've basically had the same thing done to me. Let Firestone "replace" my brakes and do new tires. I couldn't afford out of pocket the cost they were quoting me, like $800 so I got their credit card. I've taken my car back into them 3-4 times since then over the span of 6 months because my breaks are still not right! Anyway I'm complaining to upper management now. Just wondering what happened as far as your CC with them. I see you canceled it but did you still have to pay off the balance?
(FIRESTONE RIP-OFF CUSTOMER SERVICE TERRIBLE!!!!)


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