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susanm says: (9 months ago)
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This happened to me, but for a different reason. I paid online and it got posted to a promotional account instead of my actual account. So I resolved the problem and had the money transferred to the correct account, and they also credited my late payment fee of $39. But then they raised by interest rate for 5.9 to 29%. I have tried several times to explain what happened and have the interest rate returned to its original rate, but they tell me they don't have the authority to do so.
(If you have a Bank of America...)


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