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shonna says: (3 years ago)
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I too have had it 2009 and mostly have enjoyed the service. Right now the problem is I ordered Magic Jack plus, gave them a credit account number which wasn't accepted because of security code for some reason. Subsequently I cancelled card because of Target breach. When I received new card, I tried to contact with new card number. On line chat would not help with this. I put new number on account information, but noticed that my payment for the Plus is listed as past due, which would not have happened if I could have talked to a human being or at least written the company informing them. It's the only company one is not able to talk to under any circumstances. I only listed it on Measured Up because I thought It had something to do with alerting company.
(Frustrated because there is no phone customer service)


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