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s210222 says: (5 months ago)
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This is exactly was happened to me. I purchased my hp from nebraska furniture mart and two weeks into it, the computer failed to start up. From there just insert prior story, but the ending is that I just got off the phone 5 minutes ago and still have no answers. I have only one word that can describe this experience-unbelievable. I will never. ever. ever. think about purchasing anything from this company again.
(Hewlett Packard customer service)


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