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royalty123 says: (8 years ago)
My uncle took out a HELOC with Chase bank in 2008. He died in October 2009. In May 2010, when I sold his house, it was discovered by the title company that Chase never recorded the lien! Chase then sued my uncle's estate. I tried numerous times to speak to them about the HELOC and they would not speak to me. They said they had no proof that I was the executrix. My attorney sent it to them in November, 2009 and I sent a few times thereafter.

I complained to the BBB and to Chase Executive office. I got the results today from Chase. They will not refund the $2800 attorney fees which they kept from the proceeds.

This is what they do when their customers die.
(harassed by chase)

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