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pepper1 says: (9 years ago)
You have one unfriendly, abrasive manager at your Fallbrook Mall in West Hills, Ca. Her name is Jennifer Harris---she has only been there maybe a year. In all the years I have gone to this Target, I have never met anymore like her. You have a great staff there: Robert, Jesse Juarez and all the check out clerks are very helpful and go out of their way for the customers. Someone from your company should do a "Mystery Shopper" and see how badly she handles the customers, especially with the "Returns". First time I met her, she didn't even volunteer to look up an item in the computer based on my credit card. She just stated "we don't sell that item". I went to Robert who has been there for years, he looked up the item and found it on my credit card. She is RUDE and needs to take her "Customer Friendly Manager" class again.

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