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mooseman says: (6 years ago)
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Empire Today - Botched Install and Customer Service Nightmare!

Repeated calls to Empire Today customer service for an installation issue for our new laminate flooring has led no where. They've promised to come look at it, but never show up. Corporate always has to defer to the local office here in Tampa where we find a black hole. Calls to the local office always transfer to corporate. We finally got a general manager on the line to tell us it's not thier problem, something to do with thier contractor! Manager promised a call-back, and guess what... I have not heard from Empire since.

Empire Today does not stand by thier work and has poor craftsmanship.
(Carpet)


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