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montrose1917 says: (9 years ago)
 0
i am a Los Angeles County Teacher. I usually shop in the Target store in San Pedro where I am a taxpayer and homeowner. This is the second time that I have not received adequate service at the store located on Gaffey St. The checker over charged for an item. When I told her about it she informed me that I would have to go to customer service to receive a refund. Instead of just reversing her mistake she wanted me to go stand in another line and wait some additional time to correct her mistake. I asked to see the store manager. When she arrived she was very patronizing. I do not appreciate your store policy at all. Your checkers can just correct their mistakes at the register and not waste my time as a paying customer. I am sure that you will not take any measures to correct your store policy or employees but I do hope you realize that paying customers have a right to be treated with respect and can take their hard earned dollars to other stores that value their customers time!!!!!!
(Target.com)


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