lawgoddess's profile picture

lawgoddess's profile

lawgoddess's Reviews

lawgoddess hasn't written any reviews yet or they are waiting for approval.

lawgoddess's Comments


lawgoddess says: (6 years ago)
 0
Their customer service is anything but. I ordered a pet tag that I'm unhappy with. I have to wait 24-48 hours to hear from a manager to address the problem. Ridiculous. On the card that came with the item it promises that if I'm unhappy, just call and they'll fix it. Not even close. When I asked Nikki at customer service if she could record feedback from a customer to pass on, she informed me she has no ability to do that. So, do they know what the function of customer service is? Apparently not. Such a waste of time. The tag is not as promised and is damaged on receipt and I have to put even more time into dealing with it. Apparently every call/complaint has to be escalated to a manager. Am super frustrated and would never order anything from this company again. If they can't get deal with a simple tag more efficiently I'm not optimistic about their insurance or other services.
(24PETWATCH)


lawgoddess's Messages

lawgoddess hasn't received any messages yet.
Send a message to lawgoddess

login with Facebook and share your reviews

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team