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ladieismad says: (6 years ago)
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I am a metropcs customer and I am so angry with the fact that the metropcs supervisor told me to upgrade my phone to 2.2 upgrade for my hauwei ascend i just bout the phone and now i have to pay for a brand new phone which is 40 dollers becuase i have insurance. and when i tryed to just tranfer back to my old phone they said that its 10 dollers and the insurance on my phone will no longer be there and to repay for insurance will be 45 dollars. This is wrong and should never be an option for metropcs's mistake I am very disatisfied with this and now i have no phone and i still have service cause i recently paid my bill. Horrible customer satisfaction!!!
(metro pcs)


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