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kimba2402 says: (6 years ago)
After I wrote this complaint I also went to the Cost Cutters website and did the same thing. I received a phone call from the owner today and she apologized for my experience. We briefly talked about what happened. She is sending me a card for a free service. I was glad she called and that the issue has been resolved. It really showed me that she cared about what happened.
(Waiting too Long!!)

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