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justmad says: (8 years ago)
 0
This matter has been resolved, but it took far too long to find someone who could answer my questions and clarify all portions of the bill. I don't understand why all representatives are not trained to understand all portions of the billing and I don't understand why I was not directed to this person or persons with the same knowledge of billing from my very first call.
(Worst Customer Service Ever)


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