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Biggest complaint has got to be shipping. I am a subscriber of Netflix and they have got this thing down. Send a movie back and two days later you have a new one. Gamefly, on the other hand cna take as much as 10-14 days turnaround time to recieve a new one after you mail one back. This is totally unacceptable and if they had any decent competition I know they would either have to change their ways or go out of business. You can blame the post office all you want and I did have games stolen there but the blame lies with Gamefly. I live in Michigan and they say that they are sending the games from Pennsylvania. Well I can mail a first class letter to PA and get a resonse within a few days. I believe they plan this delay deliberately to get more money from your subscription. When you do not have a game in your hands for longer than 10 days per month you are not getting your money’s worth and I wish more people would magnify this issue to embarress this company into changing their ways.
(GameFly)