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henryetta15 says: (8 years ago)
We purchased at&t uverse combo package less than a month ago. and from day one have had problems. The TV and internet service freezes through out the day and the phone line goes dead even if you are on a call, the call will simply disconnect. You can't call out or receive calls. We have phoned them atleast two dozen times. NO KIDDING!!!!The Customer Service rep's Tech's are nice but the product is poor. I will never ever desire to have any type of AT&T service again. It is not worth the headache. For example the service went out atleast a dozen times. Again no joke. AT&T. YOU USE TO HAVE THE BEST SERVICE IN MY BOOK. BUT I AGREE WITH MANY UNHAPPY CUSTOMERS AND ASK. WHEN ARE YOU GOING TO GET IT RIGHT. COME ON BE TRUTHFUL, IF YOUR PRODUCT HAS PROBLEMS. SAY IT!!!!!!!!!!!!!

product purchased 5/20/2011 complaint submitted 6/21/2011
(AT&T Uverse)

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