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doppyd says: (5 years ago)
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I am FURIOUS with Comcast! When they cut the channels in my package I decided when I moved the end of March I would not stay with their services. I returned my equipment and received a statement indicating I was due $78.80 credit. I called several times to check on my refund and was told 7-8 weeks - we ABSOLUTELY owe the $78.80 and will send it out. What do you know - the amount has changed since I told them how horrible the service was and now I owe them $60+!!! What the heck?!?! So no bill has been sent to me with this amount, and they can change the billing so I owe them $? I can't say it enough...STAY AWAY FROM THESE CROOKS! I am planning to review them everywhere and file an FTC report. HAD ENOUGH! Please save yourself the trouble and go to Direct TV. I am paying half what I paid with Scumcast and get 5 times as many channels - to top it off, when I call Direct TV with a question - they are (wait for it) polite! After dealing with nasty and uncaring customer drones at Comcast for so long it was like a breath of fresh air!
When Comcast originally came out to install the guy was rude and left damage - when Direct TV came out the guy took the time to ask questions, wore boot covers without being asked and spoke to me politely.
(Comcast)


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