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coaxum123 says: (5 years ago)
Home Sure's Mechanical Services of Palm Desert, CA was not competent enough to diagnose or fix my Air Conditioner after here calls. I was told to get a company of my choice and they would reimburse me for what I had to pay for a new Evaporative Coil. The recommended company botched the job, the new company had to repair the mess performed by Mechanical Services. The bill came to $2,572 and Home Sure refused to reimburse me. They sent me a check for $892.76. I Have been with Total Protect/Home Sure for 9 and half years with no major problems and this is the way they treat me, if this is the way they operate, I wonder how they trea new clients.

Charlotte of Southern CA
(HomeSure Services, Inc.)

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