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cappy044 says: (3 years ago)
I have been with Amex for 31years and never had a problem. I was on the phone for over 90minutes today and 4 phone calls. I was transferred,hung up on and a transferred call to India who didn't give a damn about customer service.
After all this no resolution to my accounts.
It appears there is no customer service for loyal customers.
A totally horrible experience.
(American Express)

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