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caelreports says: (2 months ago)
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Well, i am having the same problem with my HP mini. Help desk puts you on hold, 5 minutes hold for every 2 minutes talk time. THE LCD stopped displaying after 5 days of use ! they promise to call back and they do not ! To be fair to people who are doing their job HP needs to find better ways of helping people if the product is not good. I did have the same problem with SONY and it was a delight being helped by them. Perhaps HP needs to learn from the Japanese management even in customer service.
(Hewlett Packard customer service)


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