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abdallahou says: (3 years ago)
 0
Subject: Re: Requested Email: Flight Cancel - Itin: 11845803572 - Case ID : [REQ:S-85877881]
I have been going through this with their customer service for almost 2 weeks. I was trying to use a credit of almost $2000 to book a flight. They quoted $4019 per passenger if I want to use my credit. However, as per their website, the cost is $2341.10 per passenger. This almost half of that quoted if I want to use the credit. I think it is unethical especially when it comes from the AARP which is supposed to help and protect our retired citizens. They do not return my inquiries any more. I agree with previous reviews, their customer service needs to be abolished.
(AARP Travel Center)


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