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Great Service
wheelsnext.com Consumer Review
Just wanted to say that I just purchased a set of wheels form you guys, and Carlos Gonzalez was who spoke with me............EXCELLENT customer service. I felt like I was talkin to one of my friends who Ive known for years. VERY helpful and informative, helped me get my order... More...
(Car Dealers, Mechanics, Auto General - Sponsored by Hyundai)
Wheelsnextinc's Comments
0 Dear Customer,
This is very unlikely to happen and not get some sort of resolution from our customer service department.
Mr. "QWERTY" please provide me with an order# so that I may validate your complaint against our company.
I will await your response. If no response is made providing your name and order#, we can safely assume this is a defamatory bash against our company.
Thank you
Customer Service Manager
Wheelsnext inc
(COMPANY SUCKS ****)
This is very unlikely to happen and not get some sort of resolution from our customer service department.
Mr. "QWERTY" please provide me with an order# so that I may validate your complaint against our company.
I will await your response. If no response is made providing your name and order#, we can safely assume this is a defamatory bash against our company.
Thank you
Customer Service Manager
Wheelsnext inc
(COMPANY SUCKS ****)
0 Dear Customer,
You placed your order on April 23rd. We shipped you your order which were custom drilled for your sons car on May 3rd.
That is 6 business days.
I can understand if it's been weeks before we ship your order, but 6 days for wheels we did not have in stock and had to custom drill to fit your sons car seems reasonable in my opinion.
I apologize we did not meet your expectations and please do not hesitate to contact me if you have any more concerns.
Rafael Gonzalez
Customer Service Manager
Wheels Next inc
(Still waiting)
You placed your order on April 23rd. We shipped you your order which were custom drilled for your sons car on May 3rd.
That is 6 business days.
I can understand if it's been weeks before we ship your order, but 6 days for wheels we did not have in stock and had to custom drill to fit your sons car seems reasonable in my opinion.
I apologize we did not meet your expectations and please do not hesitate to contact me if you have any more concerns.
Rafael Gonzalez
Customer Service Manager
Wheels Next inc
(Still waiting)
0 Hello Customer,
I am sorry you feel that way about our company. Please accept our deepest apologizes.
When you placed your order online, the wheels you specifically asked for were out of stock. Our sales tech experts will always recommend an alternative wheel that is similar to the one in question.
We do this out of courtesy and most customers appreciate the effort we put in to find them some wheels that they will like.
Please understand that we don't manufacture Boss wheels, we are a distributor for them.
Also, I called The company you claim to have sold you the wheels for a lower price with better tires, and they do not even carry BOSS wheels.
If you have any questions or would like to get in contact with me, please do not hesitate to reach me at our customer service number, or via email ( Rafael.gonzalez@wheelsnext.com)
(Help)
I am sorry you feel that way about our company. Please accept our deepest apologizes.
When you placed your order online, the wheels you specifically asked for were out of stock. Our sales tech experts will always recommend an alternative wheel that is similar to the one in question.
We do this out of courtesy and most customers appreciate the effort we put in to find them some wheels that they will like.
Please understand that we don't manufacture Boss wheels, we are a distributor for them.
Also, I called The company you claim to have sold you the wheels for a lower price with better tires, and they do not even carry BOSS wheels.
If you have any questions or would like to get in contact with me, please do not hesitate to reach me at our customer service number, or via email ( Rafael.gonzalez@wheelsnext.com)
(Help)
0 Dear Customer,
Please call or email me directly so that I may look into this matter.
Please send me your order #.
I do not see how a [url=http://www.wheelsnext.com/default.cfm?&action=dspSearch/]Eagle Alloy Wheel[/url] could come "partially chrome plated."
Please call or email me immediately .
Rafael Gonzalez 305-406-0400 extension 214
Rafael.Gonzalez@wheelsnext.com
(Don't use Wheelsnext)
Please call or email me directly so that I may look into this matter.
Please send me your order #.
I do not see how a [url=http://www.wheelsnext.com/default.cfm?&action=dspSearch/]Eagle Alloy Wheel[/url] could come "partially chrome plated."
Please call or email me immediately .
Rafael Gonzalez 305-406-0400 extension 214
Rafael.Gonzalez@wheelsnext.com
(Don't use Wheelsnext)
0 Mahalo!,
It was a pleasure serving you as a customer. Please do not hesitate to contact us if you need anything else.
Enjoy your new wheels!
Rafael Gonzalez
Wheelsnxt inc
[url=http://www.wheelsnext.com/wheels-tires-packages.html]Cheap Wheel and Tire Packages[/url]
(Excellent)
It was a pleasure serving you as a customer. Please do not hesitate to contact us if you need anything else.
Enjoy your new wheels!
Rafael Gonzalez
Wheelsnxt inc
[url=http://www.wheelsnext.com/wheels-tires-packages.html]Cheap Wheel and Tire Packages[/url]
(Excellent)
0 Hello Customer,
First I would like to apologize on behalf of Wheels Next for your time and inconvenience.
I would like for you to give me a call directly or email me so that i may look into this for you.
As far as the quality of the wheels, Please remember that Wheelsnext does not manufacture the wheels, We distribute them.
If this complaint you are posting is not a false statement, please contact me asap so that I may further investigate this issue.
Wheels Next Inc
www.wheelsnext.com
Customer Service Supervisor
(Don't be fooled)
First I would like to apologize on behalf of Wheels Next for your time and inconvenience.
I would like for you to give me a call directly or email me so that i may look into this for you.
As far as the quality of the wheels, Please remember that Wheelsnext does not manufacture the wheels, We distribute them.
If this complaint you are posting is not a false statement, please contact me asap so that I may further investigate this issue.
Wheels Next Inc
www.wheelsnext.com
Customer Service Supervisor
(Don't be fooled)
0 Hello Customer,
Please contact us directly. Our information is up on our website www.wheelsnext.com.
I would like to assist you in this matter.
The information you are providing on this complaint concerns me and would like to get these issues addressed right away.
As far as the quality of the rims, please be informed that we do not manufacture these wheels, We distribute them.
Again I would like to apologize on behalf of Wheelsnext and ask of you to give me a call or email me.
I assume this is not a false complaint and expect to hear from you soon.
Wheels Next Inc
Customer Service Supervisor x214
(Don't be fooled)
Please contact us directly. Our information is up on our website www.wheelsnext.com.
I would like to assist you in this matter.
The information you are providing on this complaint concerns me and would like to get these issues addressed right away.
As far as the quality of the rims, please be informed that we do not manufacture these wheels, We distribute them.
Again I would like to apologize on behalf of Wheelsnext and ask of you to give me a call or email me.
I assume this is not a false complaint and expect to hear from you soon.
Wheels Next Inc
Customer Service Supervisor x214
(Don't be fooled)
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(Wheelsnext complaint)