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UnhappyAllan says: (5 years ago)
Amazing! After about 5 emails and as many telephone calls we finally got our deposit back. I think the final email which threatened to charge them interest from the dates they took our money, take them to court and encourage our bank to charge them for the costs of issuing a replacement card may have done it. The money was credited the same day. We also spoke to OFT, who were familiar with the company and they were going to look into it too.
(Non-return of deposit)

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