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RICHC says: (4 years ago)
I have been with Comcast for the past 20 years in the Flint area. For years we had no choice of other providers because Comcast was the only option. Let me tell you, Comcast customer service absolutely stinks, the billing department has no clue, and the on hold phone wait time is ridiculous! I am happy with the Xfinity product and wifi speeds but very unhappy with the customer support and billing. My billing is never the same. I have to call every month to get it fixed. I think I am finally going to make a change since we now have other options in my area. My neighbor was frustrated over the same issues and decided to make a change to DirectTV. He has been with them 1 year now and wishes he would have made the change sooner. My brother in law just switched to Dish Network and he feels the same. I guess its time to move on
(Comcast Xfinity)

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