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PODSIllegalPlacement says: (7 years ago)
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WARNING HOMEOWNERS! - PODS can place a POD at your property without you even having a contract with them, cause damage to your property, and will refuse to pay for any damage they cause! This is not acceptable in any business practice or organization.

I'm not even a PODS customer yet PODS placed a container at my house, damaged my property, and refuses to pay for their damages. Yes, you read this totally correctly - I'm not even a PODS customer, just a homeowner that has had the experience of PODS placing a container on my property, damaging my property, and will not pay even pay for their damages.

I even thought this might be the joke of some reality show - believe me it is not! The damage the POD caused to my property is no joke.

Once again, I’m not a PODS customer (nor have I ever been, will ever be one, and will tell everyone I know to never use an irresponsible company like PODS), but a big PODS container was placed at my property causing $1500.00 worth of damage that they will not pay.

Initially, I called PODS to have the PODS container removed (as I’m not a PODS customer) and they told me there was nothing I could do. Are you kidding me? It's not my container and here’s a POD on my property!

Feeling that I had a misinformed customer service agent, I called again and was told that they would take the POD number, look into my issue and try to get it resolved. Well, PODS removed the container but refused to pay for the property damage they caused.

This is beyond a nightmare for me at this point. I don't even have an agreement with PODS, yet they can damage my property and get away with it. Please tell me that this is not the case. Are they serious about this? I refuse to believe that PODS CEO enforces such policies on innocent homeowners who fall prey to these incidents of illegal POD placements on homeowners who don’t even have an agreement with them.

PODS is totally irresponsible and unwilling to accept any responsibility for their actions when causing damage to property. I hope that there is a solution soon to my dilemma.
(This complaint has been resolved)


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