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OnlineReviewerz says: (5 months ago)
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This post is right on it. I had FIOS internet installed, supposedly, but the technicians left the same day without my having an internet connection whatsoever. Since that "installation" day, I've experienced more downtime than not. When I do have a connection, the Verizon speed test shows a "blazing" 1/4 out of the 20/5 service that I ordered. How about a 1 download speed for "blazing"? As for customer service ... well there is none. I've literally spent hours on the phone with Verizon, and yes, I eventually end up at the same place I started. In short, Verizon FIOS internet service stinks and there is NO Verizon customer service. Look for another internet service provider unless you're heavily stocked with Tylenol and blood pressure medication.
(Customer Service)


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