Naturalfree's profile

Naturalfree says: (5 months ago)

0  

Village Inn Customer Service sucks!
(Cold Village Inn)

Naturalfree says: (5 months ago)

0  

I've eaten at Village Inn, located at 2531 Apalachee Pkwy in Tallahassee on a regular basis during the past four years. Sometimes the service was extremely slow, while other times It was satsifactory. This particular store recently came under new renovations and new management, but what a dissapointment. On two occasions I was treated like a pests rather than a customer. I waited to be seated for an unsual amount of time while the cashier rambled on a personal phonecall. When I made the manager aware, he offered no apology! Saying instead, well, she's not the hostess/greater so she wouldn't have known what to do [how to seat me] anyway. Another occasion I called to inquire about "to go" orders for breakfast, thinking I should just order take out. A man named Paul (I later learned that he was the manager) was very rude on the phone. About half-way through my sentence he interrupted saying "NO we don't do that before 2 pm, good-bye" and hung up! I couldn't beleive it. I sat in a daze for a few seconds...did he just hang up on me? They've lost me as a customer and I will discourage others as well.
(Cold Village Inn)