Marco1977's profile

Marco1977 says: (7 months ago)

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Had the same problem with the staff my console was sent for repair in the original packaging and recieved it back in some random box. I called to complain to be told i was told not to post it in the original box having explained i didnt get told he basically got argumentive with me. I then asked to speak to higher authority which he did and got the most arrogant individual ever i was getting nowhere nd ask to speak to someone else to be told he was the only supervisor there.

Getting sick of this i just asked where i was calling (i knew it was an Indian call centre) to be told i dont have to disclose that information i asked for his name which he gave me (first name only) Manish but found him very cheeky and arrogant how do we go about complaining about these people to microsoft.

It may sound petty because its a box but im selling the unit and advertised it with the box
(Abused by xbox customer service staff then supervisor)