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Mannl says: (5 years ago)
We are having significant issues with the top of the line fridge that we bought. Multiple missed appointments, service person arriving with the wrong parts and front line folks that don't appear to be permitted to escalate. Looking for a VP customer services phone number so that I can call directly. Would like Sears to refund me for the cost of the fridge and extended warranty and they can come pick it up. I'll find a more reputable company to deal with.
(Direct phone number for Sears complaints)

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