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Madcowboy says: (5 years ago)
This company is criminal. I cancelled my policy less than 24 hours after signing up and received a partial refund of my money. When I complained I was told that the policy was in affect for 1 business day. It took me calling 7 times that day to cancel it and when I finally talked to a real person she was rude because I had called so many times! The better business bureau needs to do something more than lower 24PetWatch's rating. It's organized crime.

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