Microsoft Consumer Complaint
Microsoft screwed me on my xbox 360 repair. Currently, it has been two weeks and one day since i shipped my package (shipped to MS on 10/28/08, it is now 11/12/08). Just an hour ago, I looked at my repair status and low and behold, there is no console being repaired for my... More... (Computers, Software, Hardware)
I'm gonna update this. It's been about two months since I received the xbox this review was first written about. That 360 was shipped back to me 3 days after my review, it just so happens they didn't leave my records in the database.
However, a month after receiving that box, I got the red ring once again (when i say a month i mean to that exact day). Seeing as it is still under warranty i decided to just send it in once again and get another 360.
There were a few issues upon my second repair. First of all, I was unable to request the repair for 3 weeks because they thought i had too many consoles in recently for repair (said by an agent). when i finally filed the request, the process was fairly painless because i'd already been through it once before. Now i was a bit angry that my repair landed over the holidays so it took extra long. Anyways, the total time for repair and shipping was about 5 weeks on my second box. Ridiculous.
Update as of today: after getting the box 14 days ago, i have been "red-ringed" once again. I'm not sure if Microsoft just doesn't like me or if i'm just extremely unlucky but i am on my last nerve with this console. (XBOX REPAIR)
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I'm gonna update this. It's been about two months since I received the xbox this review was first written about. That 360 was shipped back to me 3 days after my review, it just so happens they didn't leave my records in the database.
However, a month after receiving that box, I got the red ring once again (when i say a month i mean to that exact day). Seeing as it is still under warranty i decided to just send it in once again and get another 360.
There were a few issues upon my second repair. First of all, I was unable to request the repair for 3 weeks because they thought i had too many consoles in recently for repair (said by an agent). when i finally filed the request, the process was fairly painless because i'd already been through it once before. Now i was a bit angry that my repair landed over the holidays so it took extra long. Anyways, the total time for repair and shipping was about 5 weeks on my second box. Ridiculous.
Update as of today: after getting the box 14 days ago, i have been "red-ringed" once again. I'm not sure if Microsoft just doesn't like me or if i'm just extremely unlucky but i am on my last nerve with this console.
(XBOX REPAIR)