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Johnny1 says: (8 years ago)
 0
I will do this in sequence. Probably better to follow:
1.) Ordered and paid for Spa Cover 09/06/10. (Special Size Ordered)
2.) Their Order Confirmation of same date indicated shipping time approx. 10-14 days (after manufacturing).
3.) Followed up with an inquiring E-Mail 09/29/10 asking when delivery should be expected.
4.) Received 09/30/10 reply from "Scot Bennett" advising that shipment made through Estes Express and that as far as he can see, the cover was in their local warehouse.
5.) I know what you are now going to say.....He should have called his transporter and asked when delivery was to made. Rather than that he supplied local Estes telephone number in his E-Mail PLUS their tracking number.
6.) Called local Estes warehouse and was greated by a great girl. She checked when they could deliver the cover and suggested that the NEXT DAY was good for them. DELIVERY 10/06/10 as agreed!

Funny thing.....On the cover box, the bill of lading has "09/30/10 HOLD".....???? Guess I could have had it sooner.

Anyway the cover is GREAT in all respects. They did a wonderful job.

John Griffiths
Springfield, Oregon
(cj7rocks)


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