JDPinWI's profile

JDPinWI says: (5 months ago)

 0

Again, I wish you all the best in your future. You seem to have all the answers, and I'm glad you are moving on in a positive direction. I will not keep going back and forth over this issue. I gave you the option to call me. I have a very long list of happy clients. You are very much on the wrong page when you refuse to believe that "I" choose to go the extra mile for my clients to be the "go to" man in my area. I am sorry for your unfortunate dealings with a poor rep for CPC.
There is not one merchant that I have signed up that has been lied to or cheated by myself or the company itself.
I spend alot of my OWN time working for my merchants to be sure they are happy with what we are doing.
Once again, Good luck to you and your future, but do not pass judgment on me and what I do for a living, because I do it damn well. Crescent Processing Company allows me to truly save people $$ and I can absolutly go to bed at night with a good feeling after a good days work.
(Fantastic Company!!!)

JDPinWI says: (5 months ago)

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1st of all, I am not understanding how you can afford a lawyer, if you can't afford to even pay for the lease on your business.
2nd of all, the ONLY way that rep got paid for that account was if it was activated. Your account doesn't even start until you do an activation with C.P.C. over the phone.
3rd of all, there is no such fee in C.P.C's program that comes to $116.00. "Unless you set the account up and processed for a little bit."
Finally, if your company goes out of business, you put that machine back into the box and send it back to the company with the FREE shipping lable provided inside the box (FedEx by the way) along with a letter of business failure and you are released from your agreement 100%.
It seems as though you either didn't pay close enough attention to your sales rep, or he did what he had to to get paid at your expence. That is not the reputation that I have with Crescent here in WI. It is unfortunate, and I can see your frustration. However your frustration begins with your miscommunication between your sales rep. and yourself...
You can not pin this unfortunate event on Crescent Processing Company. It is the fault of either the sales rep. (which could happen with ANY processing company) or yourself for not going through the proper steps to end your relations with CPC. If you are in fact still in business, please do your best to stay on top of your book work and accounts that you set up. The rest of the world is also struggling do to economics, and the world needs small businesses to succeed.
Good luck to you.
(I've unfortunately been added to the list of "Scammed" by this company.)

JDPinWI says: (5 months ago)

 -1

Here is what you don't seem to understand. I can see and respect that you are a "professional" in your line of work. However, the big picture is that "I" make the customer service work. "I" have set business owners that are great friends up with this company. "I" have set appointments myself as well as run company set appointments. If somebody has a problem with their 1-800 customer service, they have my personal cell # as well as my home #. "I" don't get paid to go back and help my clients. However, "I" bring the customer service level to where "I" would want it if I owned the business.
This in turn gives me the respect of my merchants, and they push "my" name on as the guy to talk to.
Every merchant company out there has pros and cons. "I" bring CPC to the next level because they allow me to do so. I have a great up line to work with and I also speak with the customer service reps myself from time to time.
You really need to look at the big picture, and everything this company has to offer to both the merchants and the reps.
I don't "go around" plugging my company on these review pages. I simply came across this one and decided to voice my opinion.
I have never been lied to or cheated by this company, and I'm really not sure how that could happen to merchants when at the end of each appointment I have a recorded phone call confirming all the rates and fees we just set up. I can only urge you to find a little more positive in your life. Stop trying to build drama for the sake of building drama, or for getting burned by something you didn't understand.
MillerWater, if you, or any body else would like to speak to me in person about CPC, you can contact me at (920)-716-1938. We can discuss your issues with the company and maybe resolve any of your hard feelings. I will not take a phone call of constant yelling in my ear, so please call "ready to talk", if you choose to.
Good luck in your future positions and I hope you succeed at what ever you are doing now.
Jer
(Fantastic Company!!!)

JDPinWI says: (5 months ago)

 0

Note*-
I take customer service to the next level. CPC's customer service is good, but it's still up to me to put a face on the company.
It is unfortunate that there may be a few poor reps out in the field. I can't help that, and am truly sorry for you if you've dealt with one. "Hope you're doing well now". If you focus a little more on solution's, then your problems will not "really" be so big.
Good Luck to all!
(Fantastic Company!!!)

JDPinWI says: (5 months ago)

 -1

Your ignorance is truly unfortunate. The people that fail working for this company do so on their own. It's all about the "know how". Good luck finding another career with as much freedom and opportunity.
(tricky)