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Important Update: Globester Customer
Globester Consumer Review
Here is John's response in the post below. He did not see the emails as they went to his spam folder. We value our customers and help the best we can. Regards, Globester Support johnfrench says: (4 days ago) 0 Based on my experience, if you value customer... More...
(Travel Services, Hotels) -
AIrline Tickets
Globester Consumer Review
Dear Montagg, We see in our records that you traveled to South America on a valid ticket you purchased from Globester. Our records indicate you had called Globester from the airport regarding an issue with your flight. Globester Support spoke with the Airlines and... More...
(Travel Services, Hotels) -
Globester Stands By its Customers
Globester Consumer Review
Dear Globester Customer, We are sorry to read the situation you describe here. Please send us the Ticket Numbers or Reference Code from Globester Support Link (http://www.globester.com/support.jsp) for us to help you here. If we have issued your tickets and you were not... More...
(Travel Services, Hotels)
GlobSupport's Comments
0 Dear Globester Customer,
We are surprised to see a comment without any knowledge of the event you describe here. Please send us the Ticket Numbers or Reference Code from Globester Support Link (http://www.globester.com/support.jsp) for us to help you here. If we have issued your tickets and you were not allowed to travel by the airline, we will make sure that your money is refunded back to you.
As you know, selling a fake airline ticket to anyone is fraud as well as a criminal offense. We are very disappointed that without even contacting us you are using an Internet Forum to make a false and completely absurd allegation of Globester selling fake tickets and charging you for the same. Globester has been selling tickets for over five years and has tens of thousands of loyal customers who fly every day by purchasing tickets from our website. As mentioned above, please use the Globester Support link to send the ticket information and we will help you resolve any issues promptly.
Regards,
Globester Support
(Do Not Use Globester Ever)
We are surprised to see a comment without any knowledge of the event you describe here. Please send us the Ticket Numbers or Reference Code from Globester Support Link (http://www.globester.com/support.jsp) for us to help you here. If we have issued your tickets and you were not allowed to travel by the airline, we will make sure that your money is refunded back to you.
As you know, selling a fake airline ticket to anyone is fraud as well as a criminal offense. We are very disappointed that without even contacting us you are using an Internet Forum to make a false and completely absurd allegation of Globester selling fake tickets and charging you for the same. Globester has been selling tickets for over five years and has tens of thousands of loyal customers who fly every day by purchasing tickets from our website. As mentioned above, please use the Globester Support link to send the ticket information and we will help you resolve any issues promptly.
Regards,
Globester Support
(Do Not Use Globester Ever)
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We see in our records that you traveled to South America on a valid ticket you purchased from Globester.
Our records indicate you had called Globester from the airport regarding an issue with your flight. Globester Support spoke with the Airlines and arranged a new flight on which you traveled.
We understand that Airline assessed penalty when they resolved the issue as the issue was reported after the flight had departed.
We have opened an investigation with the airline but have not heard back. We will keep you updated as we hear back from the airlines. Please note that you are requested to check with the airline 72 hours prior to the flight in case schedules have changed.
We apologize for the inconvenience. As we have mentioned that in case airline refuse to refund the penalty, Globester will pay for the penalty. But we have to wait until airline has completed its investigation.
Regards,
Globester Support
(nightmare...ever...)