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GirlyD says: (7 years ago)
This is happening to me too. I created a will for my 75 year old dad and he is now being charged monthly - which I never agreed to.

I just spoke with a RUDE customer service rep who refused to let me speak to a supervisor, talked over me and put me on hold for over 10 minutes to just tell me there are no supervisors available.

I really thought LZ was a great option - now they are just ripping off senior citizens.
(Stop charging me)

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