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GemHunter says: (4 months ago)
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I have shopped with GemsTV on many occasions. I also know about their "tag" policy. The reason I know about the "tag" policy is because they clearly state "DO NOT REMOVE THE TAG" in 3 different places with every item they sell. They even print, "DO NOT REMOVE THE TAG IF YOU WISH TO RETURN THIS ITEM" right there on the tag itself!

Forgive me for disagreeing with you, because I guess it's possible that you can't read. But if you can read, then the policy is made very clear. I don't think it's right for you to blame the company just because you decided to ignore the clear instructions, and then expected them to reverse their entire, nationwide policy just because of your own stupidity.
(Poor Customer Service is their Specialty)


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