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Dianetutor says: (9 years ago)
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Having been customers of BOA for over 20 years...I think you should listed to the recording of my telephone conversation with David Haynes regarding a notice I received on late payment. This guy was yelling, obnoxious, and unconcerned... He also tried to threaten me when I told him to close every account we had. I had expected more from BOA and I do not agree with how accounts are handled.
may all of our long held accounts (always paid in full and now closed) be a reminder of customer loyalty
(Bank of America customer service Mortgage Department)


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