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ConsumerUno says: (8 years ago)
Update on Bissell: Bissell contacted me to ask me if I would like a replacement can of carpet cleaner for the defective can I complained about.
I received the replacement in a few days and used it as I intended to with the other can. I am actually pleased with the product and will continue to purchase in the future. I am also pleased with Bissell's willingness to resolve this issue. This is how customer service is supposed to be and this is how you retain customers.
Thanks Bissell and measured up.
(Customers don't matter)

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