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Chrisisme says: (8 months ago)
0  
Azam's I have had very good luck speaking with Janet in customer Service. She is very good at getting back to you and getting answers. Just remember that they do have some stupid policies and are written quite clearly in their paperwork. If you violated those like I did you are out of luck. Good Luck!
(Azam)

Chrisisme says: (8 months ago)
0  
I have also had problems with GemsTV. But I was taken care of pretty quickly by Janet in their Customer Service Department. I did have my gem appraised and it was worth more than I paid. Just don't forget not to remove that stupid tag on the ring you bought or you cannot return it. And yes it does state very clearly in the paperwork not to remove it. I was just so excited to get my ring that I tore it right off. My fault but I still feel it is a stupid policy.
(Gems TV)


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