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Carrera says: (7 years ago)
Agreed, Crate and Barrel needs to be exposed. My issue took over two months and 15+ proactive calls and still without resolution. Run, don't walk from Crate & Barrel. The rebranding under CB2, should have been a hint there are issues with the company. I laughed when the CB2 person said "Crate and Barrel, I mean CB2 here" Kmart has better customer service than this...
(Dissapointing customer service)

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