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BookReader says: (4 months ago)
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You should be a little more patient! Sometimes the charges overlap and you will se the second charge removed from your statement. SO, instead of calling someone you don't even know a "jerk", maybe you should take a look in the mirror and relax. I am sure the customer service person is doing a great job and is telling you exactly what he sees in the system. That is the best they can do.

Anyway… good luck and don't forget to take your meds again.
(Ripped off by Safari Books)


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