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BadBadJuJu says: (10 years ago)
You're right about this. Their customer service is definitely the worst I've come across. The order got here fast (like 2-3 days) but it was wrong. I ordered Full Metal Jacket headphones (20 dollars more than what I got) and received the Titan ones. So I called them, which took 5 days to reach them, and I told them about it and they resent the ones I ordered. Turned out, it was the same WRONG pair of earphones. Now I have to contact them...again. I like the product, but you're right; the service is like a bunch of un-professionals put together. I mean, how can you mess up an order TWICE? Fools.
(Worst Customer Service)

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